At Holistic Haven Beauty Salon LLC., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and/or use our services. By visiting our website and/or using our services, you agree to the practices described in this policy.
All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties. https://holistichaven.ae/ will not pass any debit/credit card details to third parties.
Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt.
Refunds will be done only through the original mode of payment and will be processed within 10 to 45 days, depending on the issuing bank of the credit card.
Customers can cancel their requested services within 24 hours. Refunds will be made through the original payment method used by the customer. Please allow up to 45 days for the refund transfer to be completed.
We may collect, use, store, and transfer different kinds of Personal Information, which we have grouped together as follows:
We may also collect, use, store, and share Aggregated Information, such as statistical, analytical, or demographic data for any purpose. Aggregated Information may be derived from the Personal Information you provide but is not considered Personal Information under applicable law because it does not directly or indirectly reveal your identity.
For example, we may aggregate your Usage Information to calculate the percentage of users accessing a specific website feature. However, if we combine Aggregated Information with your Personal Information in a way that identifies you, we will treat the combined data as Personal Information and use it in accordance with this Privacy Policy.
We use different methods to collect Personal Information from and about you, including:
You may provide your Identity, Contact, and Technical Information by chatting with us through chatbots, filling out online forms on the Holistic Haven Beauty Salon Website, or checking out products or services without logging in. This information enables us to fulfil your contract and deliver the requested services.
You should ensure that all Personal Information submitted to us is complete, accurate, and up to date. Failure to provide accurate information may prevent us from providing our services or processing your account. Please notify us whenever your Personal Information changes during your relationship with us.
If you submit the Personal Information of another individual (such as your spouse, children, parents, friends, or employees), you confirm that you have obtained their consent to provide us with their Personal Information for the purposes described in this Privacy Policy.
We may collect your Personal Information from third-party sources, including but not limited to services provided by our affiliates if you request to link or synchronize such information with our website (for example, loyalty programs), and third-party social networking platforms when you log in or access our website using a social media account.
We do not collect or store your credit/debit card or online banking information. When making payments through the website, you will be redirected to a secure payment gateway managed by our payment service provider. Any payment information you provide is governed by the payment provider's own Terms and Conditions and Privacy Policy.
We do not knowingly collect Personal Information from children under the age of 18. If you are under 18, you may only use the website with the consent or supervision of a parent or guardian.
We use your Personal Information for the following purposes:
We may use your Personal Information to determine which products, services, or offers may be relevant to you. You will receive marketing communications from us and our affiliates if you have requested information, purchased our services, or have opted in to receive marketing communications.
The website may contain links to third-party websites. These websites operate under their own privacy policies, and we are not responsible for their practices. We encourage you to review their privacy policies before providing any Personal Information.
We will only use your Personal Information for the purposes for which it was collected unless we reasonably determine that another compatible purpose applies. Where required by law, we will notify you before processing your Personal Information for a different purpose.
We use cookies and similar technologies to improve your browsing experience, personalize content and advertisements, and better understand website usage. You may disable cookies through your browser settings. However, doing so may limit certain website features or services. Some third-party service providers may also use cookies on our website. We have no control over these third-party cookies.
We take reasonable technical and organizational measures to safeguard your Personal Information. However, no method of electronic transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
We do not sell, trade, rent, or lease your Personal Information to third parties. We may share your information only with trusted third-party service providers when necessary to deliver our services. These providers are contractually obligated to protect your information and use it solely for the agreed purposes.
You have the right to access your Personal Information, correct or update it, request its deletion, and opt out of receiving marketing communications. To exercise these rights, please contact us using the details below.
If you have any questions or concerns regarding this Privacy Policy or our handling of your Personal Information, please contact us:
Holistic Haven Beauty Salon LLC.
Dubai, United Arab Emirates
Email: privacy@holistichaven.ae
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Any updates will be posted on our website and will become effective on the revised effective date. By using our services, you acknowledge that you have read and agree to this Privacy Policy.